About Us
About Us
Last Updated: September 13, 2026
Welcome to EVGEARX.
EVGEARX is an online retail brand operated by Guangzhou Qite E-Commerce Co., Ltd., a legally registered company in Guangzhou, Guangdong, China.
We are committed to providing customers with practical, reliable, and high-quality products across a variety of categories, together with convenient shipping, responsive customer service, and reliable after-sales support.
1. Company Information
Legal Company Name:
Guangzhou Qite E-Commerce Co., Ltd.
Company Type:
Limited Liability Company (Wholly Foreign-Owned? — do not use this; your license says privately owned, so better use “Limited Liability Company”)
Unified Social Credit Code:
91440106MAK6M6F35B
Legal Representative:
Yang Congying
Registered Capital:
RMB 50,000
Date of Establishment:
March 30, 2026
Registered Address:
Room 3216, Yuan Yue Y2168, No. 3, Juxin East Road, Tianhe District, Guangzhou, Guangdong, China
Business Scope:
Retail of general merchandise and e-commerce-related business, subject to applicable laws and regulations.
2. Our Online Store
Brand: EVGEARX
Website: evgearx.com
EVGEARX operates as an online store offering a range of products designed to provide practical solutions and value for everyday life.
Product availability, specifications, pricing, and other product information may vary from time to time.
3. Customer Service
We value every customer and are committed to providing timely assistance before and after your purchase.
For questions regarding products, orders, shipping, returns, refunds, or warranty service, please contact us:
Email: service@evgearx.com
Website: evgearx.com
For order-related inquiries, please include your order number so that we can assist you more efficiently.
4. Shipping
We offer standard shipping to eligible destinations.
FREE SHIPPING ON ORDERS $39.99
Orders below $39.99 may be subject to a standard shipping fee of $5.99.
The estimated standard delivery time is:
7–15 Business Days
Delivery times are estimates and may be affected by carriers, customs clearance, weather, holidays, or other circumstances beyond our reasonable control.
Please refer to our Shipping Policy for complete shipping information.
5. Returns & Exchanges
We offer a 30-day return and exchange policy for eligible products.
Customers may request a return within 30 days of delivery, subject to the conditions described in our Return & Refund Policy.
For defective, damaged, or incorrect items, please contact our customer service team at:
Please contact us before sending any product back.
6. Return Address
Important: Please do not send any return package to the registered company address without receiving return authorization from our customer service team.
For returns, customers must first contact:
After your return request has been reviewed and approved, we will provide the appropriate return instructions and return address.
The return address may vary depending on the product, warehouse, fulfillment location, or nature of the return.
Unauthorized returns may not be accepted.
7. Product Warranty
Eligible products purchased from EVGEARX are covered by a 3-Year Limited Warranty, unless otherwise stated on the applicable product page.
The warranty generally covers manufacturing defects under normal and intended use.
The warranty does not normally cover damage caused by misuse, improper installation, unauthorized modification, accidents, normal wear and tear, or other external causes.
For warranty assistance, please contact:
Please refer to our Warranty Policy for complete details.
8. Payments
We accept payment methods displayed and available at checkout.
All payment transactions are processed through secure third-party payment providers where applicable.
EVGEARX does not intentionally store complete payment card information on its own systems.
9. Privacy & Security
We respect the privacy of our customers and take reasonable measures to protect personal information.
Information may be collected and processed for purposes including order fulfillment, payment processing, shipping, customer service, fraud prevention, website improvement, and marketing where permitted by applicable law.
Please refer to our Privacy Policy for additional information.
10. Changes to This Information
EVGEARX reserves the right to update or modify this About Us page and related company information when necessary.
Any changes will become effective when the updated information is published on this website.
11. Contact Information
EVGEARX
Operated by:
Guangzhou Qite E-Commerce Co., Ltd.
Email:
service@evgearx.com
Contact Number:
+86 16675117781
Website:
evgearx.com
Return/Exchange Address 1::
Room 3216, Yuan Yue Y2168, No. 3, Juxin East Road, Tianhe District, Guangzhou, Guangdong, China
Customer Service:
service@evgearx.com